This policy gives customers clear expectations for order preparation, transportation, and shipment tracking.
Our Approach to Address Assistance
If you notice an address issue, contact us as soon as possible. An address change can only be considered before shipment; after shipment, the carrier controls the delivery route.
Our Approach to Tracking
We provide tracking information after the order ships so that you can follow its delivery progress.
Our Approach to Transit Time
After processing, shipping takes 4–6 business days within the United States.
Our Approach to Processing Time
Orders are prepared for shipment in 1–2 business days. Processing occurs before the carrier transit period begins.
Our Approach to Shipping Cost
Free shipping applies to every order delivered within the United States. There is no standard shipping charge for an eligible domestic order.
Our Approach to Delivery Area
We currently ship only within the United States. We do not offer worldwide or other international shipping under this policy.
You can reach us through the verified contact channels below with policy-related questions.
Verified Contact Details
Email: uyenkiet65@gmail.com
Phone: (401) 680-2104
Address: 2974 N 13th St, Kansas City, Kansas, 66104, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM.